Terms and Conditions

Last Updated: September 29, 2026**

Welcome to our website. By accessing or using this website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our website or placing an order.

1. General

This website is operated by our online store. Throughout the site, the terms "we", "us", and "our" refer to our store.

By visiting our website, browsing our products, or purchasing anything from us, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or place an order.

2. Products and Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, and other information displayed on our website are accurate.

However:

* Product colors and appearance may vary slightly depending on your device or screen.
* Product packaging may occasionally change based on manufacturer or supplier updates.
* Fragrance performance, projection, and longevity may vary from person to person due to skin type, weather, application method, and other factors.
* Product images are provided for illustration and may not always represent the exact packaging version.

We reserve the right to correct errors, update product information, or change product availability at any time.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, discounts, promotions, or product offers at any time.

If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and notify the customer accordingly.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered confirmed after we have successfully verified or accepted the order.

We reserve the right to cancel or refuse an order for reasons including, but not limited to:

* Incorrect or incomplete customer information
* Invalid phone number or delivery address
* Product unavailability
* Suspicious or fraudulent activity
* Duplicate or unusually large orders
* Pricing or technical errors
* Previous fraudulent or abusive ordering activity

If we cancel an order that has already been paid for, any applicable refund will be processed according to our Refund Policy.

5. Customer Information

When placing an order, you agree to provide accurate and complete information, including:

* Full name
* Phone number
* Delivery address
* Email address, where required
* Any other information necessary to process your order

You are responsible for ensuring that the information provided is correct.

We are not responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.

6. Order Verification

For Cash on Delivery (COD) orders, we may contact you by phone or other available communication methods to verify your order before shipping.

If we are unable to verify an order or have reasonable concerns regarding the authenticity of the order, we may cancel the order.

7. Payment

We may offer different payment methods depending on availability, including Cash on Delivery and online payment options.

Customers are responsible for providing accurate payment information when required.

For prepaid orders, payment must be successfully completed before the order is processed for delivery.

8. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe provided on our website.

However, delivery times may vary due to:

* Courier delays
* Weather conditions
* Public holidays
* Incorrect delivery information
* Unforeseen circumstances
* Areas outside standard delivery coverage

Estimated delivery times are not guaranteed.

Once an order has been handed over to the delivery service, delivery is subject to the courier's terms and operational conditions.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

Orders that have already been processed, packed, or shipped may not be eligible for cancellation.

We reserve the right to refuse cancellation requests for orders that have already entered the shipping process.

10. Returns and Refunds

Returns, replacements, and refunds are handled according to our **Return & Refund Policy**.

Please review our Return & Refund Policy before placing an order.

Due to the nature of perfume and fragrance products, opened or used products may not be eligible for return unless the product is defective, damaged, or the wrong product was delivered.

11. Product Use

Our perfumes and fragrance products are intended for external use only.

Customers should follow the product instructions and use the products responsibly.

Avoid contact with eyes, mouth, or sensitive areas. If irritation occurs, discontinue use.

Customers are responsible for checking the product ingredients and determining whether a product is suitable for their individual needs.

12. Fragrance Experience

Fragrance performance can differ between individuals.

Factors such as skin type, body chemistry, temperature, humidity, application method, and storage conditions can affect fragrance longevity and projection.

Therefore, we do not guarantee that a particular perfume will have the same performance for every customer.

13. Website Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

* Attempt to gain unauthorized access to our website or systems
* Interfere with the security or operation of the website
* Use the website to conduct fraudulent activities
* Submit false or misleading information
* Copy, reproduce, or misuse our website content without permission
* Use automated systems or methods to abuse or disrupt the website

We reserve the right to restrict or terminate access to the website if these terms are violated.

14. Intellectual Property

All content on this website, including but not limited to:

* Logos
* Brand names
* Product images
* Text
* Graphics
* Website design
* Product descriptions
* Videos
* Other visual or written materials

may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without our prior written permission.

15. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, analytics tools, social media services, and other external providers.

These third-party services may have their own terms and privacy policies.

We are not responsible for the policies, availability, performance, or actions of third-party services.

16. Accuracy of Information

We reserve the right to correct any errors, inaccuracies, or omissions on our website, including information related to product descriptions, pricing, promotions, availability, and delivery information.

We may update or change website information at any time without prior notice.

17. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

We are also not responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical issues, or other unforeseen circumstances.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect customer information.

19. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Any changes will become effective when the updated version is published on this page.

We encourage customers to review this page periodically for any updates.

20. Contact Us

If you have any questions regarding these Terms and Conditions, our products, orders, or any other matter related to our website, please contact us through the contact information provided on our website.

Thank you for choosing us.