Privacy Policy

Effective Date: September 20, 2026

Welcome to LifestyleHub.bd. We respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices you have regarding your information when you visit or use LifestyleHub.bd, place an order, contact us, or use any of our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

1.1 Personal Information

When you place an order, contact us, or provide information through our website, we may collect:

  • Full name
  • Mobile/phone number
  • Email address
  • Delivery/shipping address
  • Billing address, where applicable
  • Order and purchase information
  • Information you provide when contacting our customer support
  • Other information that you voluntarily provide to us

1.2 Order and Transaction Information

When you place an order through LifestyleHub.bd, we may collect information related to your order, including:

  • Products ordered
  • Order amount
  • Order date and time
  • Delivery information
  • Payment method
  • Order status
  • Return, refund, replacement, or cancellation information

We do not intend to store your complete payment card, banking, or other sensitive financial credentials on our website unless specifically required by a payment service provider.

1.3 Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Website usage information
  • Approximate location information
  • Date and time of website access
  • Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To receive, confirm, and process your orders
  • To deliver your purchased products
  • To contact you regarding your order
  • To provide customer support
  • To process returns, refunds, cancellations, and replacements
  • To communicate with you about our products and services
  • To improve our website and customer experience
  • To maintain website security
  • To detect and prevent fraud, abuse, or unauthorized activities
  • To understand website usage and improve our services
  • To comply with applicable laws and legal requirements
  • To perform other purposes that are reasonably necessary to provide our services

3. Cookies

LifestyleHub.bd may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide a better user experience
  • Maintain website security

You can disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

5. Sharing of Your Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers when it is required to operate our business and provide services to you. These may include:

  • Delivery and courier partners
  • Payment service providers
  • Website hosting and technical service providers
  • Website analytics and security service providers
  • Customer support service providers
  • Other service providers necessary to process and fulfill your order

We only intend to share information that is reasonably necessary for the relevant service or purpose.

We may also disclose information when required by applicable law, regulation, court order, government authority, or where disclosure is reasonably necessary to protect our legal rights, customers, website, or business.

6. Payment Information

Payments made through LifestyleHub.bd may be processed through third-party payment gateways or financial service providers.

When you make a payment, your payment information may be processed directly by the relevant payment provider according to its own privacy policy and security practices.

LifestyleHub.bd does not intentionally store complete payment card numbers, PINs, passwords, or other sensitive payment credentials on our website.

7. Third-Party Services

Our website may use third-party services such as payment gateways, delivery services, analytics tools, advertising platforms, social media services, hosting providers, or other external services.

These third parties may process certain information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services before providing information through those services.

8. Marketing Communications

If you provide your contact information and where permitted by applicable law, we may contact you regarding:

  • New products
  • Special offers
  • Promotions
  • Discounts
  • Important service updates

You may request to stop receiving promotional communications from us at any time by contacting us through the information provided below or by using an available unsubscribe option.

Please note that you may still receive essential communications related to your orders, transactions, account, or services.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, legal, security, and regulatory requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about how your personal data is being processed
  • Request access to certain personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request restriction of certain processing where applicable
  • Raise concerns or complaints regarding the handling of your personal information

To exercise a privacy-related request, please contact us using the contact details provided below.

We may need to verify your request before taking action in order to protect your information and prevent unauthorized requests.

11. Children's Privacy

LifestyleHub.bd does not knowingly collect personal information from children for purposes that are not permitted under applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Data Security and Breach

We take reasonable measures to maintain the confidentiality, integrity, and security of personal information.

If we become aware of a personal data security incident that requires notification under applicable law, we will take appropriate steps in accordance with applicable legal requirements.

13. External Links

Our website may contain links to third-party websites, social media platforms, or other external services.

LifestyleHub.bd is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

15. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Website: LifestyleHub.bd

Email: 

Phone: